Cannot print to network printer: “Win32 error code returned by the print processor: 5. Access is denied.”.

Date : December 2, 2016

Issue

Cannot print to network printer. Print jobs appear and disappear as expected in the print queue, however no data is sent to the printer.

Event viewer shows the following:

The document Test Page, owned by USERNAME, failed to print on printer PRINTER. Try to print the document again, or restart the print spooler.
Data type: RAW. Size of the spool file in bytes: 145189. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\SERVERNAME. Win32 error code returned by the print processor: 5. Access is denied.

If you run Process Monitor with “process name = printfilterpipelinesvc.exe” you’ll see the following:

CreateFile    C:\Windows\System32\spool\PRINTERS\*.tmp    ACCESS DENIED

Solution

Give modify permissions to Everyone on the following directory: C:\Windows\System32\spool\PRINTERS\

Leave a Reply

Your email address will not be published. Required fields are marked *

@